eDiary

What should I do if I forget my password?

eDiary has two passwords: the Local Password and the Cloud Service Password.

If you forget your local password, you can try to recover it by answering the password hint question you set up initially. If you did not set a password hint question, unfortunately, the password cannot be recovered. However, if you have previously performed data synchronization, you can create a new diary locally and then re-download the data from the cloud.

If you have forgotten your cloud service password, please click "Forgot Password" on the sign in screen of the client application and follow the on-screen instructions. Please note that due to the data encryption features of eDiary, resetting your password will result in the invalidation of all your cloud data. Invalidated cloud data will be deleted and cannot be recovered. However, local data will not be affected. Therefore, please carefully consider this significant consequence before proceeding with a password reset.

How secure is the eDiary cloud service?

The security of the eDiary cloud service is carefully designed to be on par with the local data security provided by eDiary. The system encrypts your cloud data using the "cloud service password" as a seed. You only need to ensure that your password is strong and memorable, as this will prevent anyone, including our team, from being able to decrypt your cloud data.

Is there a maximum limit for the size of local data files (*.edf)?

The maximum size for local data files is 128GB. However, we recommend keeping the file size below 10GB, as larger files can complicate the backup process. If you have a significant amount of data, it is advisable to split it into multiple files based on categories or time periods.

How do I set the default font and paragraph format for the editor?

Open the Template Manager (Menu: Tools -> Template Manager), select the default template on the left, and then change the font and paragraph settings on the right. Save the template, and the new font and paragraph format will be applied the next time you create a new diary entry or document.